Privacy Policy
PURPOSE
To collect and hold personal information about you or your child. That is reasonably necessary for or related to our activities and the services we provide. This policy explains how we collect, use, and handle your personal information. The purposes for which your personal information is collected will usually be obvious at the time it is collected. Young Bucks Early Learning Centres Pty Ltd collects personal information of parents and guardians, children, emergency contacts, employees, and stakeholders for the primary purposes of providing early childhood education and care services and advocating for the well-being, protection and development of children. We will only use your personal information for the purposes it was collected or a reasonably expected or related secondary purpose.
SCOPE:
This Policy applies to all staff, students, volunteers, cleaners, visitors, parents, guardians, emergency contacts and any person uploading their details onto our website or directly communicating with Young Bucks Pty Ltd on their own accord.
PRINCIPLES:
To ensure the commitment to safeguarding your privacy. The Privacy Act 1998 (Cth), Australian Privacy Principals and any relevant registered policy codes govern the way we must manage your personal information. Young Bucks Early Learning Centre Pty Ltd includes “we”, “us”, “our” when describing our company. The term ‘Personal Information’ has the same meaning as in the Australian Privacy Act 1998 (Cth) and includes information that can be used to personally identify you. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
POLICY:
Young Bucks Early Learning Centre protects the privacy, dignity and confidentiality of individuals by ensuring that all records ad information about individual children, families, staff and any person uploading to our website is kept private and confidential.
Our company does not believe social media platforms are good for mental health, so we do not have social media pages. Photos of any child or adult will not be uploaded to our website, public newspaper, or any social media page via Young Bucks Early Learning Centres Pty Ltd without your written consent which will clearly advise where the photo will be displayed and for what purpose.
Personal information will generally be collected from you directly using our standard forms, over the internet, via our website, via email, or written communication with you, or through telephone conversation or Business WhatsApp messages with you. Photos and videos of children and children’s work samples are collected at the centre. Name, address, and phone numbers of children’s additional emergency contact people are collected from children’s parents and guardians.
Young Bucks Early Learning Centres Pty Ltd collects and holds personal information that may include your; name, date of birth, bank account details, credit card number, tax file number, Medicare number, Centrelink customer reference numbers, custody arrangements, phone numbers, immunisation and health records, address and/or other relevant information to provide you with services.
Upon enrolment additional specific information we collect and hold about children may include the child’s, name, former name, gender, address, customer reference number, immunisation status, birth certificate, Medicare number, custody arrangements or parenting orders, dietary requirements, languages spoken, doctor and dentist details, medical conditions, additional needs, photographs and videos of children, samples of children’s work and general information about your child and your child and family that assists us in providing quality individualised early learning and childcare to children.
There may be on occasion be instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect the personal information from you directly. We will usually notify you about the instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.
If you do not wish for your personal information to be collected, you should discuss this with the business owner of Young Bucks Early Learning Centre Pty Ltd, Jodie Buck or the Nominated Support Director of the service. All employees will act strictly in accordance with this policy and will be happy to discuss the reasons for seeking to collect your personal information. They will also discuss with you any consequences of not providing your personal information or providing inaccurate or incomplete personal information, which may include and effect on what services our centre can provide to you, including eligible childcare subsidies or claims you may be entitled to.
We take seriously our obligations when dealing with your personal information. Young Bucks Early Learning Centres Pty Ltd will collect, hold, and use that personal information for purposes associated with; providing early childhood education and care services; advocating for the well-being, protection and development of children; documenting children’s learning; managing children’s enrolment applications; providing you with information about our company, services and activities via letter, email, observation and curriculum platform, Business WhatsApp messages, and other organisational communication channels, also requesting information about our service via surveys and feedback forms.
Young Bucks Early Learning Centres have collected your information directly from you and if you wish to stop receiving communication from us simply send our Approved Provider and email or phone call and communication will stop immediately when you ask us to. We are a quality service so there is no need for us to continually send marking bulk emails or communication that is not relevant to your family or that purpose only. Any concerns about any communication that has been sent to you, please email the business owner of our company on the details provided in this policy.
Employees who enrol to study with Young Bucks Early Learning Centre Pty Ltd, we will collect and hold personal information about you with respect to your study, including your name, address, contact details, previous study history and Unique Student Identifier number, qualifications achieved, work submitted by you for assessment and your assessment result details. We will only use your personal information for purposes related to your study with the Institute you are studying with and the Traineeship company and will use reasonable endeavours to keep that information secure and confidential.
If you have applied for a position at Young Bucks Early Learning Centres Pty Ltd, you will be asked to complete one of our Employee Application Forms before your official interview. We will collect and hold that personal information you provide us about you relevant to your application for employment, including your name and contact details, resume, employment history, academic records, working with children checks, training records, police checks, and comments made about you by your nominated references. We will use reasonable endeavours to keep such information confidential and if you do not commence employment within six months of applying for a position, we will destroy such records in relation to your application. If you were to apply for a future position after six months you will need to complete a full new application.
In some circumstances Young Bucks Early Learning Centres Pty Ltd may seek to collect personal information that is sensitive. This may include information such as your child’s racial or ethnic origin or any cultural or religious requirements or any child welfare information. Wea re also required by the Education and Care National Regulations to collect and hold details of your child’s medical conditions, immunisation history and additional needs. We collect his information as it is reasonably necessary for ensuring the well-being, protection, and development of children in our care.
We will only collect your sensitive information with your consent, or the direction of law enforcement officers including Department of Communities, Child Protection agencies, and will ensure that it is stored securely. Some other sensitive information could be supporting documentation regarding a family’s Additional Child Care Subsidy claim and this information is only for Young Bucks Early Years Learning Centre Pty Ltd management team and the Australian Government Services Australia to make your claim through our Child Care Management System.
We may disclose your personal information about you or your child to:
- Third party service providers, who assist us in operating our business (including credit reporting bodies, collection agencies, legal advisors, technology service providers). We will take reasonable steps to ensure these service providers do not breach the Australian Privacy Principals. These providers will all be based in Australia.
- A purchaser of the assets and operations of our business or a part of it, provided these assets and operations are purchased as a going concern.
- Child protection agencies, child health nurse or family support agencies when we reasonably believe that a child is at risk of significant harm
- Emergency services personnel in the case of an emergency
- Education Department if parent permission to share developmental anecdotal information is requested
Young Bucks Early Learning Centres Pty Ltd will not otherwise disclose personal information to a third party for any other purpose without your consent unless it is authorised or required by law.
You may request access to your personal information in writing to the owner of the business Jodie Buck. Any other employee of our company will not be able to provide you with this information or access. If at any time you believe that Young Bucks Early Learning Centres Pty Ltd record of your personal information is incorrect, please alert us to this. We will take reasonable steps to correct the information so that it is accurate, complete, and up to date. In some circumstances which are prescribed by the Privacy Act, such as where to do so might put a person at risk of harm or even have an unreasonable impact on the privacy of others, our company may decline access to personal information. If you request to access is denied, the owner of the company will advise you the reason why.
Personal information from any person or company that access and submit information via our website www.YoungBucksELC.com.au may have information collected such as, additional personal information about in the forms of your IP address or domain name. our website may contain pop-ups and links to other websites. We are not responsible for the privacy practices of linked websites and any linked websites. We are not responsible for the privacy practices of linked websites and any linked websites are not subject to our privacy policies and procedures. Any personal information uploaded to us via our website is voluntarily submitted by the person using and uploading via our website.
Personal information collected by Young Bucks Early Learning Centres Pty Ltd will be stored securely in paper form or electronically at the service and the owner of the business, company office. We may store, process or back-up your personal information on computer servers, which may include professional their party service providers who assist us in operating our business. Only authorised employees of Young Bucks Early Learning Centre Pty Ltd will have access to your information and access will be structed in such a way as to ensure the use and disclosure as stated above. We will take reasonable steps to protect any personal information that we hold from unauthorised access, modification, misuse, loss and disclosure.
Young Bucks Early Years Learning Centre Pty Ltd may change this Privacy Statement at any time without prior notice. When we do so, we will notify you of the changes by posting an updated version of the policy on our website.
This policy is provided for your information and is not intended to limit or exclude your rights under the Privacy Act 1998 (Cth). For more information about privacy in general, you can visit the Australian Information Commissioners website.
If you wish to make a complaint about breach of the Privacy Act, Australian Privacy Principals or privacy code that applies to us, please contact the owner of the company in the contact stated below and if you are not happy with the response, you may complain directly to the Australian Information Commissioner. We encourage you to come and discuss any complaint face-to-face as a first step to solving any issue.
Company Owner/Managing Director and Approved Provider:
Young Bucks Early Learning Centre Pty Ltd
Jodie Buck
0418 118 935
PO Box 188, Cowaramup WA 6284
Australian Information Commissioner
1300 363 992
GPO Box 5218, Sydney NSW 2001
Education and Care Regulatory Unit
(08) 6551 8333
1/111 Wellington Street Perth, WA 6004
THIS POLICY IS REQUIRED BY
Education and Care Services National Law (WA) Act 2012:
Section 3(3a); 172; 175; 197; 200; 215; 216; 263; 265
Education and Care Services National Regulations, 2012 – ‘Regulations’:
168; 181; 182; 183 184; part 6.2, Division 1-195-203
National Quality Standards for Early Childhood Education and Care and School Age Care (2010)
Element 7.3.1
Privacy Act 1998 (Cth)
SUPORTING DOCUMENTS:
All paperwork and electronic information
SOURCE
Privacy Act 1998 (Cth)
Australian Information Commissioner
Young Bucks Early Learning Centre Pty Ltd
Education and Care Services National Regulations 2012
Education and Care Services National Law (WA) Act 2012.
National Quality Standards
Version #1 | Updated January 2022